Messaging for Viber

Engage with your Viber™ users via Zendesk Suite (Sunshine Conversations). Unleash the full Zendesk power - with omnichannel routing, macros, triggers, ticket assignments and so much more!

App Details

Category

Support

Last Updated

September 13, 2025

Technologies

Messaging
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About Messaging for Viber

Benefits of using Messaging for Viber: 

  • ⚡Quick no-code installation
  • ✉️ Send text, files and images back to Viber users 
  • 🏷️ Add macros, triggers, tags to Viber tickets 
  • 📊 Create custom reports in Explore on tickets from Viber
  •  📈 Monitor Viber tickets in real-time on live dashboards on Explore (With Zendesk Suite Professional and above)

Getting Started

To get started with Messaging for Viber, follow these simple steps:

  1. Visit our application page
  2. Follow the setup instructions
  3. Configure your settings
  4. Start using Messaging for Viber to improve your workflow

Ready to get started with Messaging for Viber?

Contact us today to learn how this application can help your business.